Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino Australia, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gambling responsibly and within your means.

Please remember: the house always has a mathematical advantage. Never gamble with money you cannot afford to lose, and always set limits before you play.

Age Verification & Legal Requirements

In Australia, you must be at least 18 years of age to legally participate in online gaming and gambling activities. It is illegal for anyone under 18 to access or use online casinos.

By accessing Rocket Casino Australia, you confirm that you are of legal age in your jurisdiction and that you comply with all applicable local laws and regulations regarding online gambling.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs? If so, it may be time to seek help:

• Chasing Losses: Trying to recover lost money by gambling more
• Hiding Gambling: Concealing the extent of your gambling from friends or family
• Loss of Control: Gambling longer or with more money than intended
• Neglecting Responsibilities: Prioritising gambling over work, study, or family obligations
• Financial Strain: Borrowing money or going into debt to fund gambling
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Escalating Bets: Needing to gamble with larger amounts for the same excitement
• Failed Attempts to Stop: Repeatedly trying and failing to reduce or quit gambling
• Using Gambling to Cope: Gambling to escape problems, stress, or negative emotions
• Lying About Gambling: Being dishonest with others about your gaming habits

Self-Help Tools & Player Protections

Rocket Casino Australia provides the following responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose in a gaming session or timeframe
• Reality Checks: Receive regular reminders during gaming sessions about how long you've been playing
• Time Limits: Set session duration limits to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
• Account Suspension: Request a voluntary account closure for as long as you need

We encourage you to use these tools proactively. Contact our customer support team if you need assistance setting up any of these protections.

Support & Help Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential online and telephone counselling service for Australians affected by problem gambling.
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support and mental health assistance.
• Beyond Blue
  Phone: 1300 224 636
  Support for mental health and wellbeing concerns related to gambling.

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  Information and support for problem gambling in German-speaking regions.

If You Need Help, Reach Out

Your wellbeing is important to us. If you're experiencing difficulties with gambling, please don't hesitate to contact a support service. These organisations are staffed by trained professionals who understand problem gambling and can provide confidential assistance.

Remember: Seeking help is a sign of strength, not weakness. Support is available 24/7, and treatment is effective.

If you would like to self-exclude from Rocket Casino Australia or speak with our responsible gaming team, please contact us immediately at our customer support centre.

Disclaimer: Rocket Casino Australia is committed to responsible gaming practices. This information is provided for educational purposes. If you believe you have a gambling problem, please seek help from a qualified professional or contact one of the organisations listed above. Gambling involves risk and is not suitable for everyone.